Do not read this if you are a USPS employee.

A special thank you note to the United States Postal Service from David:

As some may know, the street in front of the studio is experiencing roadwork the past and next few days. Access to the studio has been unhindered - unless you're an employee of the postal service who is holding my mail indefinitely.

I called and talked to someone at the Lake Otis station about the undelivery of our mail. The customer service manager of my district said that USPS can hold mail up to 10 days if the delivery route person decides that the conditions to deliver the mail are not reasonable. And that is what our delivery person has apparently told my local post office's customer service personnel..

I invited the customer service manager out to the studio to see what the conditions are. She said she would visit - after a BUNCH of doubletalk - to review the situation "again". I said, "so 'again' means you've already seen it, correct?" She said "no". And then went into a dialog about how she uses information provided by carriers as part of her 'review' process. Then she complained to me that carriers have to undergo difficult delivery situations throughout the year.....and on and on an on. She whined to me that she was a carrier for several years before taking this customer service job eight years ago and knows how difficult it can be to be a carrier.

Then she told me I could file a complaint using the USPS form # FU.IDON'TCAREABOUTMYJOBANDIHOPEICANRETIRESOON!!!

I asked her if she would followup with me after her personal visit (aka..."reviewing the situation again.") She stated she would prefer if I filed USPS FORM FU first.

I said "So, you're in customer service and you won't call me back?" Then she said "I didn't say that." So I said, "then you are going to call me to followup?" She finally said she would "in a day or two."

Also stated during the discourse:

She said USPS doesn't like to ask its drivers to get out of their vehicles. And she stated USPS doesn't expect drivers to "go out of their way" to deliver mail (meaning straying from their usual route.) And she said that after 10 days, the mail can be returned to sender. On top of all this she had the ball bearings to tell me her excuse as to why it is such an apparent USPS economic hardship for a driver/carrier to drive around the block to deliver my business mail (even just once in 10 or more days).

She never said USPS customers should expect due diligence considering extenuating circumstances. She was all about the poor, sad fate of the life for USPS carriers. Sounded more like she would be a better union or employee relations rep.

Happy days. Through rain, sleet and snow ... but not around the block.

d